Frequently Asked Questions
Everything you need to know about shopping with C&G B.V.
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Delivery within Europe usually takes 3-5 business days, while international shipping may take 7-12 business days depending on your location.
How can I return an item if it doesn't fit?
C&G B.V. offers a 30-day return policy. Items must be unworn, with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and regional options like iDEAL and Klarna for flexible payments.
How do I find the right size?
Each product page includes a detailed size guide with measurements in both centimeters and inches. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At C&G B.V., we are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or certified sustainable fabrics.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.