Returns & Exchanges

At C&G B.V., we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed to prevent damage during transit.

• 3.
  Ship the Package

  Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.